My Ooma - Activation

Activation

Activation Code

Activation Code
Phone Number
Contact Information
Service Address
Billing Information
Connection

Activation Complete

Activation Code

Please enter the 7 character activation code for your Ooma device.

Activation Code

Where is my activation code?

I agree to the Standard Terms and Conditions above.

I am aware of and understand the limitations of dialing 911 to reach emergency services using the Ooma service, as described here: ca.ooma.com/911 and as set forth in Section 9 of the Standard Terms and Conditions.

I agree to the Ooma Privacy Policy

I understand that there are important differences in the way 9-1-1 service operates on Ooma when compared with traditional telephone service.

I have read the complete description of Ooma 9-1-1 service

I understand that Ooma services are provided in English only.

Phone number

Choose a new number in your desired calling area.

Ooma lets you choose a new number in any calling area in Canada without charge. This number is yours to keep for as long as you own your Ooma system.

Note: If you're interested in transferring your existing phone number to Ooma, choose a new phone number now and you'll be able to submit a number porting request later.

Enter area code

Note: Due to the high cost of Hawaii, Puerto Rico and Alaska phone numbers, numbers in these areas carry a surcharge of $29.99/year per number. This fee is waived for customers that sign up for an Annual Premier subscription. To activate your Ooma system with a phone number from one of these areas, please contact Ooma support.

Select a City

Choose a number

You have selected phone number

(XXX)XXX-XXXX

Contact Information

First name

Last name

Email address

Contact phone number

Get the most out of Ooma with news, tips, and special offers customized to how you use Ooma.

Ooma Account Information

Confirm password

Service Address

Please enter the address where you use your Ooma system.

This address is for 911 calls. For your safety, it is essential that you always keep this address up-to-date. You can update your Ooma service address in my.ooma.com, or by contacting customer support.

Address Line 1 Ex. 321 Easy Street

Address Line 2 Ex. Suite 1A

Postal code

Zip4

Municipality

Province

Billing Information

Please enter your billing information.

Debit or Credit Card

1. Connect Base Station to a Router or a Modem

If you already have Internet at your home, connect the Base Station to your modem or router using the Ethernet cable.

2. Power on Base Station

Plug in the AC Adapter to the Base Station and to a power outlet.

Ooma Device is being configured

Once Device has power and Internet connection, it will start getting the latest software.

It may take 10 - 15 minutes until it is ready to be used.

Thank you for purchasing Ooma Telo. Because you purchased a special offer at a participating retailer, your account has been pre-loaded with $50 of international calling. The credit is good for six months after activation and you can use it to call anywhere in the world! If you would like to apply your $50 credit toward our Unlimited World Plan instead, please give us a call at 888-711-6662.

Enjoy your Ooma service!

Where is my activation code?

The activation code can be found on the bottom of the Ooma device.

Address Correction

There was an error validating your address. Please check your address and try again.

Special Offer

Would you like to add unlimited international calling to your Ooma account? You can make unlimited calls to landlines in over 60 countries for just $ per month.

Sign-up today and get the first three months for just $9.99 per month!

Special Offer

The Ooma Telo you purchased from Costco includes a 3-month free trial of our Unlimited World calling plan which includes unlimited calling to over 60 countries around the world.

At the end of your trial period, your subscription to the Unlimited World plan will begin automatically, but you may cancel at any time. Would you like to activate your trial and call friends and family abroad for free for 3 months?

Account has been activated

Your account has been activated, however you have not added a payment method.

If you leave the site now, you will start the activation process over again.

We recommend using Ooma Setup app to activate your device

There are several options to activate Phone Genie.
You can use a smartphone or this website.

RECOMMENDED

We recommend using Ooma Setup app to activate your device

There are several ways to get the Ooma Setup App:

1. Scan the QR code on the left with your smartphone camera app

— OR —

2. Go to App store or Play store and search for “Ooma Setup” and download the app.

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